A confirmed attempt to breach the domain of Guarantee Trust Bank Plc’s website has been made.
The bank’s management reportedly revealed this in a statement to reporters on Thursday in Lagos, according to NAN.
The bank reported that the hacking attempt happened on Wednesday, one day after it had renewed its domain name. As a result, there was a brief outage on the website, preventing users from accessing online services.
By pointing out that the bank did not keep client information on its website, it allayed worries about customer data being compromised.
The bank stated: “Our attention has been drawn to reports in the media alleging that hackers have seized the bank’s website, cloned it, and intercepted customers’ data.
“This led to widespread concern and media reports suggesting that the bank’s website had been cloned, potentially putting customer data at risk. The incident was unsuccessful and its website was not cloned.
“While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our customers and stakeholders that the bank’s website has not been cloned and that we do not store customer information on our website. As such, there has been no instance of compromise of customer data.”
The bank claims that its information security specialists are currently working nonstop to restore the domain settings in the near future.
Customers were encouraged to be calm and trust in the bank’s strong security safeguards as the bank informed them of its unshakeable commitment to protecting their data.
It added, “We urge all our customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data.”
